Front Desk Receptionist - Dental Clinic

Are you a warm, organized, and professional individual looking to make a difference in a dynamic healthcare environment? Our modern dental clinic in Denpasar, Bali is seeking a Front Desk Receptionist to be the first point of contact for our patients, ensuring a seamless and pleasant experience from the moment they walk through our doors. As part of our dedicated team, you will play a crucial role in managing appointments, handling inquiries, and maintaining our clinic's reputation for excellence.

Our clinic is committed to providing top-notch dental care in a welcoming and efficient environment. With state-of-the-art facilities and a team of skilled professionals, we are dedicated to enhancing the oral health of our patients. We are looking for a Front Desk Receptionist who can thrive in this dynamic setting and contribute to our ongoing success.

In this role, you will be responsible for greeting patients, scheduling appointments, managing patient records using our electronic health records system, and assisting with insurance and billing processes. Your ability to multitask and maintain a high level of professionalism will be essential in delivering exceptional service to our patients.

📋 Tanggung Jawab Pekerjaan

• Greeting and assisting patients with a warm and professional demeanor.
• Scheduling and managing patient appointments using our clinic's scheduling software.
• Answering phone calls and directing inquiries to the appropriate department.
• Maintaining patient records and ensuring accurate and up-to-date information in our electronic health records system.
• Handling insurance and billing inquiries, and processing payments.
• Assisting with front desk operations, including managing supplies and maintaining a clean and organized workspace.
• Providing information about our clinic's services and promoting our dental team's expertise.
• Assisting with administrative tasks such as data entry, filing, and correspondence.

🎓 Kualifikasi & Syarat

• High school diploma or equivalent.
• Minimum 2 years of experience in a front desk or receptionist role, preferably in a healthcare setting.
• Excellent communication and interpersonal skills.
• Strong organizational and time-management skills.
• Proficiency in using electronic health records systems and scheduling software.
• Ability to work well under pressure and manage multiple tasks simultaneously.
• Familiarity with dental insurance and billing processes is a plus.
• Professional appearance and demeanor.

🛠️ Keahlian

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