Senior Front Desk Receptionist

PT Nusantara Putra · 📍 Tanjung Balai, Sumatera Utara · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 6.000.000 – Rp 8.000.000 per month
PT Nusantara Putra is seeking a highly skilled and professional Senior Front Desk Receptionist to join our team in Tanjung Balai, Sumatera Utara. In this role, you will be the first point of contact for guests and visitors, ensuring a warm and welcoming experience. The ideal candidate will have excellent communication skills, a customer-centric approach, and the ability to handle various administrative tasks efficiently.

📋 Tanggung Jawab Pekerjaan

Greet and assist guests and visitors with a friendly and professional manner.,Handle check-in and check-out procedures for guests.,Manage front desk operations, including reservations, cancellations, and modifications.,Provide information about the hotel, its amenities, and local attractions.,Coordinate with housekeeping, maintenance, and other departments to ensure smooth operations.,Maintain a clean and organized front desk area.,Handle guest complaints and concerns, ensuring their satisfaction.,Assist with administrative tasks such as data entry, filing, and record-keeping.

🎓 Kualifikasi & Syarat

Bachelor's degree in Hospitality Management, Business Administration, or a related field.,Minimum of 3 years of experience in front desk receptionist roles.,Excellent communication and interpersonal skills.,Strong organizational and multitasking abilities.,Proficiency in English and local language is a plus.,Familiarity with hotel management software and systems.,Ability to work in a fast-paced environment and under pressure.,Valid ID and clean criminal record.

🛠️ Keahlian

Customer serviceCommunicationProblem-solvingTime managementAdaptabilityTeamwork
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