Desktop Administrator

Join Plexus as a Desktop Administrator and play a pivotal role in ensuring seamless IT operations across our dynamic locations in Bali. You will be the go-to expert for maintaining, troubleshooting, and optimizing desktop systems, ensuring our internal teams have the tools they need to thrive. In this role, you'll work closely with our IT team to support approximately 100 users across multiple offices, including Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung. Your daily tasks will involve setting up new workstations, resolving technical issues, and implementing system updates to keep our environment running smoothly.

At Plexus, we pride ourselves on fostering a collaborative and innovative workplace. As a Desktop Administrator, you'll have the opportunity to grow your skills in a supportive environment, with access to the latest tools and technologies. Whether you're a seasoned professional or just starting your career in IT, we offer a platform for continuous learning and development. Join us and be part of a team that values your expertise and contributes to our collective success.

📋 Tanggung Jawab Pekerjaan

• Install, configure, and maintain desktop systems for approximately 100 users across multiple offices in Bali.
• Provide technical support and troubleshoot hardware and software issues to ensure minimal downtime.
• Deploy and manage system updates, patches, and security measures to protect against cyber threats.
• Set up and configure new workstations, including hardware and software installation.
• Monitor system performance and optimize resources to enhance efficiency.
• Document all IT processes and maintain accurate records of hardware and software inventory.
• Collaborate with the IT team to implement new technologies and improve existing systems.
• Train and support end-users on the use of desktop systems and applications.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 3 years of experience as a Desktop Administrator or similar role.
• Proficient in Windows operating systems, including Windows 10 and Windows Server.
• Experience with Microsoft Active Directory and Group Policy.
• Familiarity with scripting languages such as PowerShell or VBScript.
• Knowledge of network protocols and basic networking concepts.
• Certifications such as CompTIA A+, CompTIA Network+, or Microsoft Certified: Desktop Administrator Associate are a plus.
• Strong problem-solving skills and the ability to work independently and as part of a team.

🛠️ Keahlian

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